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Authors: V Sridhar, Professor, IIIT Bangalore along with Udai Mehta and Rohit Singh of CUTS International
The article discusses the importance of Quality of Service (QoS) of broadband access; the measure already taken by the regulator; the concept of “broadband labels” and how they can promote awareness on QoS and contract details amongst consumers.
Read the entire article published in livemint's op-ed section on October 30, 2017.
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